State Farm® Insurance Agent Dave Valencia

"Always friendly, returns emails and calls immediately, has my questions answered, and whatever I need done by the time I'm off the phone. Excellent!!!"

"We have been insure by Dave Valencia since moving here in 2017. His staff is always friendly, helpful and really care about their customers. We have been very happy with their service and support."

"Very positive people that are very helpful and efficient. :) Big thanks to Teresa who initially helped me out!"

"They are very friendly and I love them been with them for long time. I do think they need to go down in price I’m paying a lot for one car and there better prices out there."

"I've been with this agency for I think a couple of years now and have nothing bad to say. Very attentive, polite and responsive staff. They always get me taken care of in a hurry whenever I need to make policy adjustments, quotes, or just have general questions."

"I cant say enough about what a wonderful agency this is. In this day and age of technology when you have to do everything on line and/or wade through 8 prompts on the phone and then be on hold for 45 minutes, its refreshing to have their phone answered by a person and to have what you need handled promptly. Everyone is so nice and kind. I would recommend them to everyone. Mary Bliss"

"After 50 years as their customer, I am very unhappy with their customer service."

"Always get my questions answered"

"Great people. Very supportive of the community"

"The best service! Easy and right to the point! 100% recommend Dave Valencia's office!"

"They took two hrs to call me back don't have a clue geico I was on hold for 10 mins"

"They are always knowledgeable and fun! They look for treating the customer first , not the business income ledger."

"Losing a home, all belongings of two households, 4 generations of precious memories: photos, heirloims, multiple collections: art, stamps, sports cards, phonograph records, stamps, coins and more - totally devestating! Then the arduous process of naming each and every item gone up in smoke because of an all time historic wildfire - well simply daunting! More tortuous than the loss itself. But in hindsight i am totally grateful for State Farm Insurance and the staff at Dave Valencia's office. The number of wild fire survivors who like me had to grapple through the nitemare that came afterwards, was softened by the caring, empathetic and helpful staff who heard us moan, groan, rage, cry snd every emotion uncontrolled blasted at them. Yet they remained calm, helpful and dealt wiith the overload of work and got us all through the months ahead. Many of us survivors are still working to rebuild, and recover ( emotionally, as well as materially and soulfully) 2 years later. But they have stood by with us - encourging, supporting and guiding. State Farm has kept me and my family with a roof over our heads and will continue to serve us in our new home. I thank God we had insurance, otherwise we too would be living under a bridge, homeless and destitute. To all my friends new, old, future...dont believe it can never happen to you! It can and may do so at any next turn of events. Take stock of everything you have, attach the current value to all, get appraisals, preplan what you will grab in and when that emergency arises. Place copies of important documents in a safe in an off site location. Photos too! Dont postpone, tomorrow may be too late ( it was for me). And keep current on your insurance payments. I can tell you from past experience, trouble often strikes at the very moment you become vulnerable. Better to not pay the garbage bill, or something else. Hind sight gives one 20/20 vision. Going into the future is likecsteppingvinto the fog, unknown what lies ahead of us. Having insurance, like a good friend helps one go forward in confidence. - J.L. Calkins, 5.2.2022"

"Great service, knowledgeable, friendly"

"Hi t was good"

"If I have to pay bills I like to know my money goes to good people and these are good people."

"Good service. About 15 years they handle my car and house insurance."

"HOLY MACARONI. Katrina is AWESOME. Friendly, knowledgeable, funny, easy to understand, and the list goes on. The insurance quotes were excellent. The only question I had after talking with Katrina was, “Why the HELL were we with Geico?!”."

"I would highly recommend this insurance agency. Professional and exceptional service."

"We love Katrina@davevalencia.com. She's great!"

"Recently had a house fire, thankfully I had renters insurance. They were extremely helpful and processed my claim right away! Couldn’t be more thankful how helpful they have been. Especial Katrina for answering all my questions and making sure everything is being taken care of. Dave went out of his way to give me my insurance checks due to mine and my kids personal belongings being ruined in the fire. Highly recommend State Farm!"

"Their super sweet lady always friendly"

"Not to bad"

"Dave is friendly and professional. The office staff are great. Over 15 years they've always been available to answer our questions and Dave travelled all the way to Medford to meet with us because we were down there when he was going around updating customers of State Farm changes. That's service!"

"Dave has always treated me extremely well / above and beyond in my times of need . However I am sad to say that I may not be able to afford them anymore."